We have the systems, expertise, and capabilities to manage your marketing programs. The Hibbert Group can help you plan, develop, execute, manage and analyze the results of virtually any type of sales, marketing, or administrative program.

Some examples of our Program Administration capabilities include email campaigns; multi–channel campaign management; Direct–To–Consumer and Direct–To–Physician Programs; Urgent Customer Response or Contact; Sales Promotion and Incentive Programs; Point of Service and Rebate Systems Management; Subscription Database Management; Seminar Registration and Management; Product Repair Tracking; and the list goes on. We do what is required to fit your individual need and assume the responsibility to provide excellent customer service.

Response Management

Response Management is critical to any marketing program. Our Response Management Center is a centralized and secure area where we manage client contact information utilizing services, including but not limited to, phone, fax, email, web inquiries, scanning, IVR (Interactive Voice Response), VRU (Voice Recognition Unit) and VOIP (Voice Over Internet Protocol) and data entry.

The key to our success is the scalability of our Response Management Center. No matter how large or complex your program, our Response Management Center can handle it.